WIOA Core and Required Partner Training

Objectives

  • Provide Overview of Nebraska VR’s Referral Process
  • Provide Overview of Disability Etiquette

This training is intended to for Nebraska VR staff to use when training WIOA core and required partners. The presentation includes discussion points and videos to address disability etiquette and client success. These prepared materials will ensure a consistent message is being delivered to partners across the state.

Topics

business people
  • Order of Selection
  • What Partners Can Expect
  • Referral Process
  • Disability Etiquette
  • Follow-up and Feedback

What is Order of Selection?


Nebraska VR’s Orientation video was produced to share information with clients about the first interactions with Nebraska VR. Clients are invited to watch it ahead of their first appointment by email or they are provided time to watch it in the office. Order of Selection, Priority Group assignment, and next steps for closed priority groups are explained in the video.

The Fact Sheet

  • Referenced in the video
  • Posted on our website
  • Addresses client understanding of the process

Copies of the Order of Selection Fact Sheet mentioned in the video are provided to all training participants. You may also download the fact sheet. Highlight the "How does Nebraska VR determine my significance of disability and Priority Group?" question on page one. The 7 functional capacity areas are identified in this answer. On page two review the question that addresses Retention services.

Referrals from Nebraska VR

  • Information and Referral Sheet provided to the individual
  • Discovery Booklet*

*The Discovery Booklet is not required; however, for those teams that use this information, it’s important to let partners know what has been gathered and reviewed with the individual so far. Take some time to review the different sections of the Booklet so partners are aware of the conversations we have already had with the client. Explain to partners, per manual/policy, a copy of the booklet is provided to the client as part of our referral process.

Referring to Nebraska VR

Want to ensure partners are not pre-screening candidates.

Copies of the Quick Reference Referral Card are provided to all training participants. You may also download the card. Communicate to partners that we do not want or expect partners to prescreen referrals. The intent is to give partners an idea of what kind of experiences and history an individual with a disability may have. This is particularly important when an individual doesn't self report they have a disability.

What is our Super Power?

Referral Card

Client Centered Approach

  • Use motivational interviewing to assist individuals identify and reach their goals
  • Belief that everyone is ready for something
  • High expectations

Collaborative Partnerships

  • Shared vision
  • Evaluate, refine

Including people with disabilities in the workforce benefits the individual and the workplace. While core and required partners have a shared vision, Nebraska VR employment specialists have experience, expertise, and training in working with individuals with disabilities. We can be a resource to partners with questions. Before we get into the Disability Etiquette section, pose these questions:

  • What are your potential concerns?
  • What are some common stereotypes?
  • What, other than finding meaningful employment, do you think is important to individuals with disabilities?

What is Disability Etiquette?

business people

Set of guidelines dealing specifically with how to approach people with disabilities.

  • Examine your own attitudes and beliefs about interacting with people with disabilities.

Ask First

Ask Before You Help

Just because someone has a disability, don’t assume he or she needs help. If the setting is accessible, people with disabilities can usually get around fine. Adults with disabilities want to be treated as independent people. Offer assistance only if the person appears to need it. And if she does want help, ask how before you act.

Source: ada.osu.edu


Ask First

Use "Person" First Language

Say “person with a disability” rather than “disabled person.” Say “people with disabilities” rather than “the disabled.” For specific disabilities, saying “person with Tourette Syndrome” or “person who has cerebral palsy” is usually a safe bet. Still, individuals do have their own preferences. If you are not sure what words to use, ask.

Source: ada.osu.edu


Person First Language Examples

Correct

  • People with disabilities
  • Student with autism
  • Child with down syndrome
  • He/she has a learning disability
  • He/she is nonverbal
  • Person who is deaf

Incorrect

  • He/she is disabled
  • Autistic student
  • Down Syndrome child
  • He/she is learning disabled
  • The nonverbal boy/girl
  • Deaf person

Source: http://www.superheroesinsped.com/

Language Tips

Caution Sign

Avoid outdated terms like “handicapped” or “crippled.” Be aware that many people with disabilities dislike jargon, euphemistic terms like “physically challenged” and “differently abled.”

Source: ada.osu.edu


Think Before You Speak

Speak Directly

Always speak directly to the person with a disability, not to his or her companion, aide or sign-language interpreter. Making small talk with a person who has a disability is great; just talk to him or her as you would with anyone else.

Source: ada.osu.edu


Respect Personal Space

Respect Personal Space

Pushing or touching a person’s wheelchair or other mobility device is a part of his/her personal space.

  • Ask if assistance is needed.
  • Wait for instructions on how to help before grabbing onto someone’s mobility device.

Source: ada.osu.edu


Interpersonal Skills

  • People over the age of 18 are adults. Never kids, kiddos, or "the kids"
  • Use proactive strategies and positive reinforcement
  • Honest transparent feedback
  • Respect your own boundaries and the boundaries of others

Some Reminders

Section 508

Mandates that all electronic and information technology developed, procured, maintained, or used by the federal government be accessible to people with disabilities.

Section 188

Prohibits the exclusion of an individual from participation in, denial of the benefits of, discrimination in, or denial of employment in the administration of or in connection with, any programs and activities funded or otherwise financially assisted in whole or in part under Title I of WIOA because of race, color, religion, sex, national origin, age, disability, or political affiliation or belief, or for beneficiaries, applicants, and participants only, on the basis of citizenship status, or participation in a program or activity that receives financial assistance under Title I of WIOA.


This information is provided as a reminder that Section 508 and Section 188 apply. VR staff are not expected to interpret the intent of these two sections.

Video Resources

Discussion Videos from the Northwest ADA Center

Respectful Interactions: Disability Language & Etiquette

Respectful Interactions: People Who Have Non-Apparent Disabilities

Respectful Interactions: People Who Use Wheelchairs

Respectful Interactions: People Who Have Speech Disabilities

Respectful Interactions: People Who Are Deaf or Hard of Hearing Disabilities


Feedback

Email
Full Name:
Agency and Location
Individuals with disabilities want the same respect and opportunities as those without disabilities.
It is better to speak directly to a person with a disability rather than the companion or sign language interpreter.
Examples of first person language include wheelchair bound and handicapped.
Nebraska VR expects and encourages me to pre-screen referrals.
If I am not sure how to discuss someone's disability, I should:
The training was informative:
1: Not what I needed.
5: Exactly what I needed.
Describe how the training could be improved and/or identify additional training topics.

Open Quiz/Feedback in another window.

You can find this training on our website. Please go to vr.nebraska.gov/partner_training and navigate to the Quiz/Feedback/Sign In. There are 5 questions about the material presented with two feedback questions. This is the mechanism we will use to keep track of who has received the training. In addition, your valuable feedback will be used to continue to improve the training and materials.

Contact Information

Administrative Offices

P.O. Box 94987
Lincoln, NE 68509
402-471-3644
877-637-3422 or 877-NE-REHAB
402-471-0788
(877) 505-0866 Toll Free

Columbus

US 30 Center Mall, 3100 23rd St, Ste 5
Columbus, NE 68601
(402) 562-8065
(877) 505-0866 Toll Free

Fremont

827 North D St
Fremont, NE 68025
(402) 727-2900 V/TT
(888) 585-5439 Toll Free V/TT

Grand Island

203 E Stolley Park Rd, Ste B
Grand Island, NE 68801
(308) 385-6200 V/TT
(800) 862-3382 Toll Free V/TT

Hastings

2727 W. 2nd Street, Stue 326
Hastings, NE 68901-4683
(402) 462-0160 V/TT
(800) 852-3352 Toll Free V/TT

Kearney

315 W 60th St. Ste. 400
Kearney, NE 68845-1504
(308) 865-5343 V/TT
(800) 262-3382 Toll Free V/TT

Lincoln

3901 N 27th St, Ste 6
Lincoln, NE 68521
(402) 471-3231 | (402) 471-6329 TDD
(800) 472-3382 Toll Free

Norfolk

1212 Benjamin Ave
Norfolk, NE 68701
(402) 370-3200 V/TT
(800) 442-3382 Toll Free V/TT

North Platte

200 S Silber, Bldg 2
North Platte, NE 69101-4298
(308) 535-8100 V/TT
(800) 272-3382 Toll Free V/TT

Omaha

1313 Farnam on the Mall
Omaha, NE 68102
(402) 595-2100 | (402) 595-2107 TDD
(800) 554-3382 Toll Free

Omaha West

12011 Q Street
Omaha, NE 68137-3542
(402) 595-1212 | (402) 595-2107 TDD
(877) 240-4445 Toll Free

Scottsbluff

505A Broadway, Ste 500
Scottsbluff, NE 69361
(308) 632-1321
(800) 292-3382 Toll Free

South Sioux City

510 W. 13th Street, Ste C
South Sioux City, NE 68776
(402) 494-2265
(877) 659-7899 Toll Free


Partners

View WIOA Partners in a larger map.

Core Partners
  • the Adult Program (Title I of WIOA),
  • the Dislocated Worker Program (Title I),
  • the Youth Program (Title I),
  • the Adult Education and Literacy Program (Title II),
  • the Wagner-Peyser Act Program (Wagner-Peyser Act, as amended by title III), and
  • the Vocational Rehabilitation Program (Title I of the Rehabilitation Act of 1973, as amended by Title IV).
Required Partners
  • Career and technical education programs authorized under the Carl D. Perkins Career and Technical Education Act of 2006 (20 U.S.C. 2301 et seq.)
  • Temporary Assistance for Needy Families Program (42 U.S.C. 601 et seq.)
  • Employment and Training Programs under the Supplemental Nutrition Assistance Program (Programs authorized under section 6(d)(4) of the Food and Nutrition Act of 2008 (7 U.S.C. 2015(d)(4)))
  • Work programs authorized under section 6(o) of the Food and Nutrition Act of 2008 (7 U.S.C. 2015(o))
  • Trade Adjustment Assistance for Workers Programs (Activities authorized under chapter 2 of Title II of the Trade Act of 1974 (19 U.S.C. 2271 et seq.))
  • Jobs for Veterans State Grants Program (Programs authorized under 38, U.S.C. 4100 et. seq.)
  • Unemployment Insurance Programs (Programs authorized under State unemployment compensation laws in accordance with applicable Federal law)
  • Senior Community Service Employment Program (Programs authorized under Title V of the Older Americans Act of 1965 (42 U.S.C. 3056 et seq.))
  • Employment and training activities carried out by the Department of Housing and Urban Development
  • Community Services Block Grant Program (Employment and training activities carried out under the Community Services Block Grant Act (42 U.S.C. 9901 et seq.))*
  • Reintegration of Ex-Offenders Program (Programs authorized under section 212 of the Second Chance Act of 2007 (42 U.S.C. 17532))